FAQ RETURN POLICY
We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund or exchange. All return requests must be made within 14 days after the date of delivery.
The refund or exchange will be processed within 14 business days from the date of the returned package. We can only process a refund back to the original payment method and we do not refund any shipping fees.
ll returns can be sent to our Returns Warehouse based in Dubai.
For Morocco, you can return directly your products to our Warehourse in Casablanca Morocco. You can contact us by email at email@example.com or by whatsapp : +971 58 901 5810
Enter your order number and email address in the fields "Start your return".
Follow the instructions and select the items you want to return.
You will get a confirmation email with the shipping guidelines once the return request is approved.
If you have any issue please contact us by email at firstname.lastname@example.org or by whatsapp : +971 58 901 5810
Original shipping charges are non-refundable.
You are responsible for the charges of the return shipping.